DOH di DOH di DOH!


My wife complained that her Google Chrome browser wasn’t working.  So in typical IT support almost but not quite help I said, well goodness gracious me uninstall it and reinstall it.

DOH!

She can’t reinstall.

Turns out an error message is raised whether you try to install with the cloud install or the desktop install.

So, I dropped her into the Google Chrome help group and connected her then searched to find, you guessed it, other people are having the same problem.

Her laptop is that brand spanking new HP Spectre we got a month ago when we went up to the hardware store … no they don’t sell them at hardware stores … you have to understand my wife’s motivations for coming along to the hardware store … it was then 3 hours of torture at half a dozen furniture stores as sales were on … then off to the hardware store, literally for 5 minutes … then off to get a printer cartridge … and an “accidental” HP Spectre purchase ensued.

Go figure, they only had the display model so we had to go across town to another store … another 2 hours of my fast closing life lost.

So, brand new HP Spectre, Windoze 10, and a pesky update of Chrome has likely come through and broken it.

Now the downloads from Chrome don’t work.

Of course, why doesn’t she use the browser formally known as IE(dge), well that’s because it fails to support the webpages my wife’s bank’s servers spit out.   How many billions of dollars does Microsoft have to make before it keeps up with the standards?  And the ultimate insult, they have that new constant automatic user has no control, no way, mechanism.

They just can’t seem to add standards compliance into that pipe (dream).

In any event, I marvelled at having to drop into a Google user group, of a company that makes literally billions of dollars, to watch the ritual of users turning on one another for obviously being stupid and cannot install the software.   You’re not entitled to “help”, not having paid, but you are entitled to what … solace?

Google haven’t admitted to botching the update nor the downloads.   Of course, it can’t be expected to work on every machine.

Who’s to say Microsoft haven’t done one of their naughty knobbling things?  So blasé, been going on so long, you just shrug and keep stumbling on.

And of course the HP Spectre is not exactly the type of machine my wife should expect Chrome to be targeting.

My wife doesn’t even like James Bond.

DOH di DOH DOH, DOh Doh doh, DOH di DOH DOH, DOh Doh doh, DOH DOh, DOH doh DOH!

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